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Nepilna laika darba iespēja studentiem e-komercijas jaunuzņēmumā Sellfy (angļu val.)
Pēdējās izmaiņas veiktas:

We’re looking for a part-timer to join our customer support team to work on afternoons, evenings, and weekends. 

This position is perfect for remote work, but we’ll be happy to see you in the office as well.

We’re looking for an enthusiastic, patient and compassionate communicator. You’re someone who enjoys explaining things and solving problems. 

You’ll be responding to written messages from our users around the globe, primarily from the USA.

Responsibilities & Duties

  • respond to customer inquiries via written messages and live chat
  • solve customer problems with enthusiasm and efficiency
  • collect & log customer feedback
  • actively communicate with developers to solve customer problems
  • engage with team members to give feedback and new ideas for company and product improvement
  • keep track of performance stats

Qualifications & Skills

Must have: 

  • impeccable written English, with a friendly style
  • successful previous experience working with customers
  • ability to think and work independently
  • Internet use proficiency 
  • Google Search and Translate proficiency

Nice to have:

  • some experience in sales-oriented positions
  • experience working in startups, SaaS, e-commerce companies
  • experience working remotely
  • experience using Help Scout, Intercom, Asana

What we offer: 

  • 6-9 EUR/per hour (netto) depending on your level of skill
  • Remote work
  • Friendly & helpful team
  • Relaxed work environment
  • Freedom to share and implement own ideas
  • Annual workation trips with SUPing, surfing & other activities